Welcome to The Microdose Diet newsletter! In this edition, we’re diving into a fascinating conversation with Mendel Erlenwein, a true trailblazer in healthcare innovation. Mendel is the founder and CEO of two transformative companies—CareCo and Previva Health Group—and the host of the Healthcare Trailblazers Podcast. His work is centered on using generative AI and preventive care coordination to reshape how we approach chronic illnesses and healthcare inefficiencies.
🥇Preventive Care Coordination: A Game-Changer
Mendel’s journey began six years ago when he took over a modest care coordination service and transformed it into a thriving enterprise. His primary focus? Preventive telephonic care coordination for patients with chronic illnesses. Through programs like Chronic Care Management (CCM), Mendel’s team proactively engages patients, helping them manage their conditions and stay out of hospitals.
Key Highlights from Previva Health Group:
Proactive Outreach: Patients with two or more chronic conditions receive monthly check-ins and personalized care plans.
Cost Reduction: Improved medication adherence and early intervention lead to fewer hospital visits and reduced healthcare costs.
Proven Success: Medicare has increased reimbursement rates for CCM programs by nearly 50%, recognizing their efficacy.
“When care coordination is done well, it becomes the common thread weaving through the entire patient experience,” Mendel explains. “It’s about ensuring patients receive consistent, compassionate care no matter where they are in their health journey.”
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🤖The Role of Generative AI in Healthcare
Mendel’s second venture, CareCo, was born out of his deep understanding of care coordination and his desire to enhance it through generative AI. He believes in “building the brain to amplify the heart”—using AI to handle data-intensive tasks while leaving the empathetic, human-centered work to care coordinators.
How CareCo Uses Generative AI:
Call Guides: AI-driven insights provide care coordinators with personalized talking points, making patient interactions more meaningful.
Automation of Tedious Tasks: From call documentation to task creation, AI streamlines workflows, reducing burnout.
Enhanced Patient Outcomes: By augmenting care coordinators’ capabilities, AI enables better patient engagement and improved health results.
“Humans excel at empathy; AI excels at data analysis,” Mendel says. “When combined effectively, the result is transformative for both patients and care providers.”
😷Why Prevention Matters More Than Ever
Mendel emphasizes that preventive care is the cornerstone of value-based healthcare. Drawing an analogy to routine maintenance on a water machine, he illustrates the long-term cost savings of proactive interventions versus reactive care. For instance, a $50 investment in preventive measures can save thousands in future medical costs.
Despite these clear benefits, Mendel acknowledges the challenges in quantifying the ROI of preventive care, which can slow its adoption. “It’s about going back to common sense,” he says. “We know that healthy behaviors lead to better outcomes. The key is aligning incentives to prioritize prevention.”
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🦾Engaging Patients: A Call to Action
One of the most thought-provoking parts of our conversation was Mendel’s approach to patient engagement. He believes the key lies in uncovering each patient’s personal “why.” Whether it’s attending a loved one’s wedding or enjoying life’s milestones, connecting health behaviors to meaningful outcomes can inspire action.
Mendel also notes a generational shift in healthcare attitudes. Younger patients are more informed and proactive, thanks to tools like ChatGPT, which empower them to ask better questions and advocate for their health.
🔭The Future of Telemedicine
The rise of telemedicine has been another game-changer in healthcare. While Mendel sees it as a vital tool for increasing access and reducing disparities, he cautions against over-reliance on remote care. “A balance is essential,” he says. “Telehealth should complement, not replace, in-person care.”
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🦪Pearls of Wisdom
Mendel’s closing advice is simple yet profound: “Start with yourself. Consider your health an investment and commit to your own care coordination. Whether it’s diet, exercise, or medication adherence, small steps can lead to significant change.”
💭Final Thoughts
This conversation with Mendel Erlenwein underscores the power of innovation and human connection in healthcare. By blending generative AI with empathetic care coordination, we can create a system that’s not only more efficient but also more compassionate.
Thank you for joining us on this journey. Until next time, remember: your health is your greatest wealth.
💡Transforming Health and Success: Meet Peggy Van de Plassche 🧠
I’m Peggy Van de Plassche, a former banker and venture capitalist with 20 years of experience in financial services, technology, and public service. Today, I leverage my expertise in navigating innovation, highly regulated environments, and large-scale transformation to bring fresh solutions to the healthcare space.
I focus on two core areas:
1️⃣ Advising Large Organizations: I work with companies and public service entities to navigate the tectonic shifts in healthcare, driving systemic improvements through innovation, technology, and strategic insights.
2️⃣ Empowering Individuals and Companies: I help leaders, professionals, and teams achieve greater success by strengthening their physical and mental health. This means calming the body, rewiring the brain, mastering emotions, and raising energy to unlock their full potential.
How I Can Help You
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🤝 Work With Me:
For Organizations: Let’s strategize on healthcare system improvements, from leveraging technology to embracing patient-centric models.
For Individuals and Teams: My 90-day coaching programs (one-on-one or group) focus on achieving optimal mental and physical health for sustained success.
🎤 Keynotes and Workshops: Bring actionable insights to your organization with “Microdosing for Personal and Professional Development” or customized workshops on health-driven performance.
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A Trusted Voice in Health and Wellness Innovation
My work bridges the worlds of healthcare reform and individual wellness. With two decades of experience in technology and public service, I offer a unique perspective to help organizations navigate seismic changes in healthcare while empowering individuals to thrive in their personal and professional lives.
I believe true success begins with a foundation of strong mental and physical health. Whether through advising large organizations or guiding individuals, my approach focuses on creating tangible, lasting impact.
Let’s Work Together
📨 Whether you’re a leader in the healthcare space looking for strategic advice or an individual seeking personal growth, I’d love to help.
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Disclaimer: This newsletter is for inspiration and information. Always consult a medical professional for health-related decisions.
Here’s to reshaping health, redefining success, and building a better future.
Peggy 🌟
